TT#
Students Living in University Housing Units should dial 22FIX from any campus telephone to obtain assistance with any dormitory TELEPHONE, DATA or BUILDING REPAIR.
Staff Members should dial TT# (Telephone Trouble), is the way to access the automated telephone trouble report facility.
If you are experiencing problems with your telephone, personal computer or computer network, dial TT# (that's 88#) on the telephone. If you are calling from off-campus please dial (337) 482-0088.
Your call will be answered at the Solutions Desk if a staff member is available. Your trouble report will be routed in the manner to most quickly address the problem. If a staff member is not available, an automated attendant will route your call. Please follow the automated instructions. The automated attendant allows you to place trouble reports 24 hours a day and seven days a week.
You will be given specific instructions, so please listen carefully, and follow the menu options which best serve you. There will be an area for dormitory phones, office phones, network problems personal computer problems, as well as options to select to speak to a technician if one is available. Remember, if no technician is available, information about your problem will be recorded and a technician will respond as soon as possible.
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