OUITEL Special Dial Tones

This information applies to campus analog telephones only (with telephone numbers 337-482-XXXX or 337-851-XXXX and telephones without name / number display). Users of campus black digital phones can ignore this information.

OUITEL now has three (3) dial tones that analog telephone users might hear. The Normal and Message Waiting dial tones are the same ones that have been in use since 1994. The Call Diverted dial tone (added in 2006) has been added to help users know when their phone has been programmed to limit receiving calls. This normally happens when the user programs the telephone for Call Forwarding or activates No-Calls.

The following table summerizes the operation of Special Dial Tones. If your computer has speakers turn them on. Click on the third column to hear the dial tone.

Dial Tone Name	Conditions Necessary to Hear Tone	Sounds Like
Normal	Handset Off-Hook, No Messages Waiting (or you use a Message Waiting Light), No Call Forward or No-Calls Activation	Hear Normal Dial Tone
Message Waiting	Handset Off-Hook, Messages Waiting (unless you use a Message Waiting Light), No Call Forward or No-Calls Activation	Hear Message Waiting Dial Tone
Call Diverted	Handset Off-Hook, Call Forward or No-Calls Activation, No Messages Waiting (or you use a Message Waiting Light)	Hear Call Diverted Dial Tone
Message Waiting and Call Diverted	Handset Off-Hook, Messages Waiting (unless you use a Message Waiting Light) and Call Forward or No-Calls Activation. ... "Message Waiting" and "Message Waiting and Call Diverted" sound the same. When the users hears Message Waiting dial tone they should dial VM# to access their Voice Mail. After the voice mail is read and you pick up the handset, then you will hear Call Diverted dial tone.	Hear Message Waiting and Call Diverted Dial Tone

If you have questions about this feature please call TT#.

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